When Leadership Matters Vol 2 2025 New - Flipbook - Page 107
When Leadership Matters
Chapter 12: Conflict Management
Conflict is often viewed as a negative aspect of
leadership, but reflective leaders understand its potential
for positive outcomes. Reflecting on the importance of
conflict allows leaders to recognize its role in challenging
established norms, stimulating creativity, and fostering
critical thinking. By creating an environment where
healthy conflict is welcomed, leaders encourage diverse
perspectives, promote constructive debates, and drive
innovation. Leveraging conflict as a catalyst for growth
and improved decision-making enables leaders to unlock
the full potential of their teams and organizations.
Leaders who possess the ability to navigate and
resolve conflict effectively create a strong foundation for
building relationships, trust, and collaboration within their
teams. Reflecting on the importance of conflict resolution
enables leaders to develop active listening, empathy, and
negotiation skills. By facilitating open and respectful
dialogue, encouraging perspective-sharing, and finding
win-win solutions, leaders foster an environment where
conflicts are resolved constructively. This approach
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