When Leadership Matters Vol 2 2025 New - Flipbook - Page 110
Robert Britten
As we explore the different types of conflict, including
task-related conflict, relationship conflict, and process
conflict, we will delve into the importance of identifying
the underlying causes of conflict and using effective
conflict resolution techniques to address these issues.
Conflict can be a natural and healthy part of team
dynamics, and great leaders understand that they must
manage it effectively. While it may seem counterintuitive,
some conflict can be good for the team. When handled
constructively, conflict can lead to increased creativity,
better decision-making, and stronger relationships among
team members.
In fact, teams that avoid conflict altogether can be at a
disadvantage. Without the opportunity to engage in
healthy debate and discussion, teams may miss out on
valuable insights and perspectives that can open doors
once closed due to a singular point of view. Additionally,
avoiding conflict can lead to resentment, which can build
up over time and eventually erupt into larger, more
damaging conflicts.
One such group of Executives I have the pleasure of
serving among is a prime example of conflict avoidance.
