When Leadership Matters Vol 2 2025 New - Flipbook - Page 48
Robert Britten
Empathy is the golden ticket to building resilient teams
that know they have the support they need from leaders
who see them.
Leaders who lack empathy may struggle to build
strong relationships with their team members, which can
hinder their ability to effectively lead and inspire them.
Without an understanding of their team members' needs
and motivations, leaders will struggle to create a sense of
shared purpose and direction, which can lead to
disengagement, low morale, and lackluster results.
Furthermore, an empathetic leader is more likely to make
decisions that benefit the entire team rather than just
themselves or a select few. They consider the potential
impact of their decisions on their team members and strive
to create solutions that work for everyone involved.
In today's diverse workplaces, empathy is also critical
for creating an inclusive environment where team
members feel valued and respected. By taking the time to
understand and appreciate the perspectives of team
members from different backgrounds and experiences,
leaders can help create a culture of belonging where
everyone feels comfortable bringing their authentic selves
